Bank and Payment Details.
To pay via wire transfer or EFT, you can use our bank details below. Please read the instructions carefully to ensure your payment is processed quickly.
Payment Instructions
Follow the steps below to ensure your payment is processed smoothly and quickly.
Include Your Invoice Number in the Description
RequiredWhen making an EFT or wire transfer, you must include your invoice number (e.g. FT-2024-001234) in the bank's description / message field. Payments without a description cannot be automatically matched and may take longer to process or be suspended.
Open a Support Ticket After Payment
RecommendedAfter completing the transfer, open a support ticket from your customer panel and attach your payment receipt. Our team will process your payment with priority and your service will be activated faster.
Wait for Your Payment to Be Confirmed
InfoWire/EFT payments are usually credited to your account the same day during business hours, and the next business day outside business hours. For urgent cases, you can contact our support team.
Credit on Overpayment
If a payment exceeding the invoice amount is detected, the excess is added to your account as site credit and automatically applied to your next invoice. If you have a different request, please contact our support team.
Secure Payment
Your payment information and receipts are protected under our privacy policy. To ensure the accuracy of our bank details, please use only the information on this page.